7j770 Privacy Policy —
Your Data, Handled With Care

1 Introduction

7j770 operates Bangladesh's leading online betting and casino platform, providing cricket betting, live casino games, slot titles, and fishing arcade games to registered players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. As an operator that handles financial transactions and personal identity data, 7j770 treats privacy as a core operational responsibility.

This Policy applies to all personal data processed by 7j770 in connection with the 7j770.io platform and any related services, communications, or promotional activities. It covers data collected through account registration, identity verification (KYC), deposits and withdrawals, gameplay activity, customer support interactions, and general platform usage.

7j770 is committed to processing personal data lawfully, fairly, and transparently, collecting data only for specified and legitimate purposes, and retaining it no longer than is necessary for those purposes. These principles underpin every data practice described in this Policy.

2 Data Controller

For the purposes of this Policy, 7j770 is the data controller in respect of all personal data collected from players who access the platform at 7j770.io. As data controller, 7j770 determines the purposes and means by which your personal data is processed and is responsible for ensuring that such processing complies with applicable data protection principles.

Any questions regarding this Policy or any request relating to the personal data 7j770 holds about you should be directed to the 7j770 Data Privacy team via the contact details provided in Section 16 of this Policy. All inquiries will be handled in English and responses will be provided within the timeframes set out in Section 11.

3 Data We Collect

7j770 collects personal data through several channels during the course of your relationship with the platform. The categories of data collected are described below.

When you create a 7j770 account, we collect the following information, all of which is required to establish and administer your account:

• Full legal name as it appears on your government-issued identity document.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Residential address, including division, district, and postal code.
• A valid email address used for account communications and notifications.
• Mobile phone number (used for two-factor authentication and account recovery).
• Username and encrypted password.

To comply with anti-money-laundering obligations and to confirm your identity and age, 7j770 may request the following documents at any stage of the account lifecycle:

• Government-issued photo identification: National ID Card (NID), passport, or driving licence.
• Proof of residential address: utility bill, bank statement, or government correspondence dated within 90 days.
• Proof of payment method: screenshot or confirmation of the bKash, Nagad, Rocket, or bank account registered in your name.
• Source of funds documentation where deposits exceed specified thresholds.

KYC documents are stored in encrypted form and accessed only by authorised compliance personnel. They are never used for any purpose beyond identity, age, and address verification.

7j770 records all deposit and withdrawal transactions associated with your account, including the amount, currency (BDT / ৳), timestamp, payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, bank transfer), and transaction reference number. Full payment account credentials (e.g., bKash PIN, card numbers) are handled exclusively by the respective payment providers and are never transmitted to or stored on 7j770 servers.

7j770 maintains a detailed record of your betting and gaming activity on the platform, including game titles played, bet amounts staked, outcomes, session duration, responsible gaming tool settings, and bonus activity. This data is used for account administration, dispute resolution, responsible gaming monitoring, and platform improvement.

When you access 7j770.io, our servers automatically log certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and session timestamps. This data is used for security monitoring, fraud detection, and anonymised analytics.

When you contact the 7j770 support team via live chat, email, or any other channel, we retain a record of the communication including the content of messages, timestamps, and the resolution outcome. This record is used to provide effective support and to monitor service quality.

4 How We Use Your Data

7j770 uses the personal data we collect for the following specific purposes:

7j770 does not use personal data for automated decision-making that produces legal or similarly significant effects on Players without human review. Fraud detection systems may flag accounts for review, but account actions resulting from such flags are always reviewed by a human compliance officer before being enforced.

5 Legal Basis for Processing

7j770 processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:

• Contractual necessity: Processing that is required to perform the contract between you and 7j770, including registering your account, processing transactions, and delivering the platform services you have subscribed to.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money-laundering (AML) verification, age verification, and record-keeping obligations.
• Legitimate interests: Processing that serves 7j770's legitimate business interests, where those interests are not overridden by your privacy rights. This includes fraud prevention, security monitoring, responsible gaming oversight, and platform analytics — provided these are carried out in a manner that is proportionate and respectful of your privacy.
• Consent: Processing based on your freely given, specific, and informed consent — most notably in relation to optional promotional email communications. You may withdraw consent for consent-based processing at any time by contacting support or updating your account preferences.

6 Data Sharing & Disclosure

7j770 does not sell, rent, or share your personal data with unaffiliated third parties for their own commercial purposes. Personal data is shared with third parties only in the following limited circumstances:

7j770 engages carefully selected third-party service providers who process data on our behalf under written data processing agreements. These providers include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bangladeshi bank partners), KYC and identity verification services, cloud hosting and infrastructure providers, fraud detection and cybersecurity services, and customer support technology providers. Each provider is contractually bound to process data only for the specific purpose for which it was shared and to apply security standards equivalent to those maintained by 7j770.

Game studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and Spribe receive anonymised or pseudonymised session data necessary to deliver their game content. These providers do not receive your full identity data or financial transaction history unless legally required as part of a specific dispute or compliance process.

7j770 may disclose personal data to law enforcement agencies, financial intelligence units, courts, or regulatory bodies where required to do so by applicable law or valid legal process. In such cases, 7j770 will disclose only the minimum data necessary to comply with the legal obligation and, where permitted by law, will notify the affected Player of the disclosure.

In the event of a merger, acquisition, restructuring, or sale of all or part of 7j770's business, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified via your registered email address in the event of such a transfer, and the successor entity will be bound to honour the commitments made in this Policy.

7 Payment Data & Financial Privacy

The security of payment data is treated with the highest level of care at 7j770. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or any bank or card method, the actual payment credential (your bKash mobile number and PIN, card number, bank account number) is entered directly on the payment provider's secure interface and is never transmitted to or stored on 7j770 servers.

7j770 retains only the transaction metadata necessary for account administration, dispute resolution, and regulatory compliance: the amount, currency, timestamp, payment method type, and a transaction reference number provided by the payment provider. This metadata is stored in encrypted form and is accessible only to authorised finance and compliance personnel.

All deposit and withdrawal records are subject to the retention periods described in Section 9 of this Policy and cannot be deleted on request where their retention is required by applicable financial record-keeping obligations.

8 Cookies & Tracking Technologies

7j770.io uses cookies and similar technologies to deliver and improve the platform experience. The following categories of cookies are used:

7j770 does not deploy third-party advertising cookies, behavioural profiling cookies, or cross-site tracking pixels. You can manage cookie preferences through your browser settings at any time; however, disabling essential cookies may impair the functionality of the platform, including your ability to log in and maintain an active session.

9 Data Retention

7j770 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of your account's active status plus five (5) years following permanent account closure, to satisfy financial record-keeping and potential audit requirements.
• KYC documents: Retained for a minimum of five (5) years from the date of verification, in accordance with standard anti-money-laundering retention obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support correspondence: Retained for three (3) years from the date of the most recent communication in a given support thread, unless the subject matter relates to an unresolved dispute or compliance investigation, in which case it is retained until resolution plus two (2) years.
• Anonymised analytics data: Retained indefinitely in anonymised, non-identifiable form for platform improvement purposes.
• Marketing consent records: Retained for the duration of the consent period plus two (2) years.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised using industry-standard methods. Where deletion is not technically feasible (for example, data held in encrypted backup archives), the data is isolated and protected until secure deletion becomes possible.

10 Data Security

7j770 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and 7j770.io, preventing interception of data in transit.
• Encrypted storage for all sensitive personal data, KYC documents, and financial records held on 7j770 servers.
• Access control — personal data is accessible only to authorised 7j770 personnel on a strict need-to-know basis. Access is logged and regularly audited.
• Two-factor authentication (2FA) available to all registered players to protect account login credentials.
• Intrusion detection and real-time monitoring of server infrastructure to identify and respond to potential security incidents promptly.
• Regular security assessments of platform infrastructure and third-party integrations to identify and remediate vulnerabilities.
• Incident response plan — in the event of a data breach that poses a risk to your rights and freedoms, 7j770 will notify affected Players via their registered email address without undue delay.

11 Your Privacy Rights

As a registered player and data subject, you hold the following rights in respect of the personal data 7j770 holds about you. To exercise any of these rights, submit a written request to the 7j770 Data Privacy team at the contact details in Section 16. Requests will be acknowledged within 48 hours and substantively responded to within 30 calendar days.

• Right of Access: You may request a copy of the personal data 7j770 holds about you, along with information about the purposes for which it is processed, the categories of data involved, and the parties with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your name, address, or phone number, you may also update certain fields directly within your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data. This right is subject to limitations where 7j770 is required to retain data by applicable legal obligations (for example, AML and financial record-keeping requirements). Where erasure is not possible in full, 7j770 will confirm precisely which data it is required to retain and why.
• Right to Restriction of Processing: In certain circumstances, you may request that 7j770 restrict the processing of your data — for example, while the accuracy of data is being contested or while a complaint is under review.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including processing for direct marketing purposes. Where you object to marketing communications, 7j770 will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7j770 will not charge a fee for handling privacy rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. Identity verification may be required before a request is actioned to ensure that data is not disclosed to an unauthorised party.

12 Children & Minors

7j770 operates an adults-only platform. Registration and use of the 7j770 platform is strictly prohibited for individuals under 21 years of age. The 21+ age restriction applies to all players regardless of the legal gambling age in any individual jurisdiction.

7j770 does not knowingly collect personal data from any individual under the age of 21. All account registrations are subject to age verification checks as part of the KYC process. Where 7j770 becomes aware that an account has been registered by a person under 21, the account will be immediately suspended, all funds will be held pending review, and any personal data associated with that account will be securely deleted after the mandatory regulatory retention period has been satisfied.

13 International Data Transfers

7j770 primarily serves the Bangladesh market, and the majority of data processing activities are conducted within the region. However, certain third-party service providers — including cloud infrastructure providers, game studios, and fraud detection services — may be located in or operate infrastructure in countries outside Bangladesh.

Where personal data is transferred to a third party located in another country, 7j770 ensures that such transfers are governed by appropriate contractual safeguards, including standard data processing agreements that require the recipient to apply a level of data protection that is consistent with the principles set out in this Policy. 7j770 does not transfer personal data to third parties who are unwilling to provide adequate contractual data protection guarantees.

By creating an account with 7j770 and using the platform, you acknowledge that your personal data may be transferred to, stored in, or processed in countries other than Bangladesh. 7j770 takes all reasonable steps to ensure that any such transfers are handled securely and in accordance with this Policy.

14 Third-Party Links

The 7j770 platform may contain references to third-party payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe) whose services are integrated into the 7j770 experience. While 7j770 carefully vets its integration partners, each third party operates under its own privacy policy and data protection practices, which are independent of this Policy.

When you interact with a third-party interface — for example, when completing a payment on a bKash payment page — you are subject to that third party's privacy policy for the duration of that interaction. 7j770 has no visibility into or control over how third-party interfaces handle data entered on their own platforms. We encourage you to review the privacy policies of any third-party services you use in connection with your 7j770 account.

7j770 is not responsible for the content, privacy practices, or data security of any third-party service, and the inclusion of a third-party integration on the 7j770 platform does not constitute an endorsement of that third party's privacy practices.

15 Policy Updates

7j770 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. The effective date at the top of this Policy will be updated each time a material change is made.

Where a change to this Policy is material — meaning it meaningfully alters how we collect, use, or protect your personal data — 7j770 will notify registered players via their registered email address at least 14 days before the updated Policy takes effect. Continued use of the 7j770 platform after the effective date of an updated Policy constitutes acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed about how 7j770 protects your information. The most current version of this Policy will always be available at 7j770.io/privacy-policy.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 7j770 holds about you, please contact the 7j770 Data Privacy team using the details below. All privacy-related correspondence should be submitted in writing in English to ensure the fastest possible handling.

Players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar can reach the 7j770 privacy team at any time via live chat within their registered account or by writing to the support email address listed above.